Paying Your University Student Account
Please note that neither The Hub nor the Cashier’s Office are able to accept payments by phone.
Electronic Billing
- Students receive email notifications when monthly billing statements are available on RAMweb
- Students can set up additional email addresses for other interested parties to receive notification and view billing statements online via FAMweb
- Students can create and maintain eBilling addresses on RAMweb
Student Account Billing Due Date
- Fall – University charges billed in mid-August & due on September 10th
- Spring – University charges billed in mid-January & due on February 10th
- Summer – University charges billed in mid-May & due on June 10th
- Due dates will be the next business day when the 10th falls on a weekend or a holiday.
Students should pay their student account balance in full by the semester due date, unless they are actively enrolled in a current term payment plan*. After the billing due date, the University will apply a 1.5 percent payment deferral charge each month the bill goes past due until the balance is paid in full. The balance must be paid in order to register for future semesters or obtain official transcripts.
*Individuals who are enrolled in a current term payment plan can disregard the semester billing due date, as they will have withdrawals taken from their designated account on the 5th of each month instead of paying by the term billing due date. For more information, refer to our payment plan information page.
Helping a Student Pay?
Colorado State University utilizes an online billing and payment system. Students will receive an email notification at their colostate.edu email address to view their statements online in RAMweb.
Students can grant access to parents or trusted individuals to view their student statement online by logging into RAMweb, and selecting Manage Access to My Records (FAMweb).
The trusted user will then receive an e-mail from [email protected] with login details and a verification code. Those individuals will also receive an email notification when a new bill is available, and will be able to view statements and make online payments.
If you call for support with, or questions on, your student’s bill please know that you will need to have a FERPA Consent to Release Information on file before we can speak with you, regarding specific/ detailed information – even if you pay the student’s bill. You can find more information on how your student can complete a FERPA on our FERPA Guide webpage.
How to Make a Payment
Electronic Check (recommended form of payment)
Student Login (RAMweb)
Trusted Individual Login (FAMweb)
Commercial Accounts
Student/commercial accounts and Perkins/Health Professions student loans may be paid online. Payments by electronic check may be made via our secure online service using your account number and routing number.
Due to a banking regulation change, a flat $1.00 fee will now be charged for each electronic check (eCheck/ACH) transaction. For more information visit the Cashier’s Office website.
Online Single Payments
A secure online payment kiosk is available in the Howes Street Business Center, Room 110 – Cashier’s Office.
Student Login (RAMweb)
Trusted Individual Login (FAMweb)
Commercial Login
Student/commercial accounts and Perkins/Health Professions student loans may be paid online. Our secure online service accepts payments by electronic check, VISA, Mastercard, American Express, Discover, and international payments through Western Union. Please be advised, there will be a Colorado.gov fee from our third party processor for eCheck and credit card transactions
Student Accounts
- Current and former students can log into RAMweb or RAM Records and follow the Billing and Tax Information link in the main Menu. Select Pay My Bill.
- Students may grant access to parents and trusted individuals in RAMweb through the Records link in the main Menu. Select Manage Student Record, then FAMweb. Once authorized, non-students can make payments on student accounts.
- Electronic Check Update
- Credit Card Payments for Tuition and Commercial Accounts
- Student-Instructions to Set Up FAMweb User
Commercial Accounts
- To make a payment by electronic check or credit card, please call the Commercial Accounts Receivable Office at (970) 491-2697 to request online payment access.
Wire Transfer
Payments via wire transfer must include the student/commercial account number in the reference information field of the wire. Please visit RAMweb/FAMweb – Pay My Bill for CSU’s wire transfer instructions, or email [email protected]. (These are not to be used for CSUF, CSURF, INTO, or CSU Global wires or ACH payments).
International Payments
Colorado State University has partnered with Convera for easy payment solutions for international payers. They can pay in their local currency and have it converted to US dollars for payment on their student account.
Students may access this option through RAMweb and trusted individuals may access this option online through FAMweb if the student has authorized their email address on RAMweb under Change My Access to My Records (FAMweb).
Please allow 3-5 business days from the time of payment for it to be applied to the student account.
In Person
Cashier’s Office
Balance due can be paid by cash, check, money order, or debit card (with a PIN) at the Cashier’s Office, located in room 110 on the first floor of the Howes Street Business Center located at: 555 South Howes Street.
Drop Box
Payment drop boxes are located in LSC on the main level in the hallway south of the RamCard/First National Bank suite, and on the 1st floor of the Howes Street Business Center.
By Mail
Payments made by mail should be by check payable to Colorado State University, drawn on a domestic US bank and payable in US dollars.
To avoid processing delays and possible late payment charges, the student’s ID number and whether the payment is for a student/commercial account or student loan should be clearly written on the face of the check. Payments sent by U.S. mail should be sent to the Cashier’s Office at:
Colorado State University
Cashier’s Office
6015 Campus Delivery
Fort Collins, CO 80523-6015
College savings and 529 Plans
Colorado State University accepts payments from various prepaid college savings accounts. We do not invoice these programs. Please provide required details to them from your RAMweb account.
Many 529 College Savings Plans offer an electronic payment option, which saves time and improves transparency with real-time tracking. When requesting a withdrawal from your 529 account, check with your plan manager to see if a digital distribution option is available.
Follow the step-by-step instructions on this page to pay your bill using 529 or prepaid college funds.
CSU Payment Plan
You may pay your bill in elective monthly installments with the CSU payment plan. The payment plan offers no payment deferral charges and no financial registration hold while enrolled in a plan. For more details, navigate to our Payment Plan webpage (including an extensive FAQ section!). To enroll use the Billing and Tax Information menu item in RAMweb or FAMweb.
As a note for creating an Authorized Payer on the NelNet Payment Plan:
Students: The student will begin the process of setting up a third-party as an authorized payer on their NelNet Payment Plan. Students will begin first by going on to RAMweb, then navigating from the Menu, select the following: Billing and Tax Information -> Billing Information -> Enroll/ Manage Payment Plan -> log in to NelNet -> Authorize Payers.
Authorized Payers: If you are paying on behalf of the student, the student must set up their NelNet account first, and then add you as an Authorized Payer.
- If you have used NelNet before, you can simply sign in to NelNet to manage your account and make payments.
- If you have not used NelNet before, you will need to go to NelNet and click the “Create a Username and Password” button to create an account (after being set as an authorized payer by the student).
Credit Card Payment Information
Payment Inquiries
For inquiries about paying your student bill, we invite you to contact us here in The Hub! If you have detailed inquiries about payments made, we may seek the assistance of our peers over in the Cashier’s Office for support – and, in some rare cases, we may send you over to them.
However, if you have a paper check (including scholarship checks) or you would like to make a payment in-person, our Cashier’s Office is ready to assist you with that process.
Detailed Payment Issues: Cashier’s Office
Website: https://busfin.colostate.edu/Depts/Cash_Office.aspx
Location: Howes Street Business Center, 555 S Howes St., 1st Floor
Mailing Address: 6015 Campus Delivery, Fort Collins, CO 80523-6015
