About Us
WELCOME
TO
The Hub
Attention!
The Hub for Student Services is closed Monday, November 24, through Friday, November 28, 2025.
We will return to regular business hours and services on Monday, December 1, 2025. Emails received during the closure will be addressed upon our return.
We will return to regular business hours and services on Monday, December 1, 2025. Emails received during the closure will be addressed upon our return.
Attention!
We are continuing to experience high call and email volume - we are working hard to serve everyone as thoroughly and efficiently as possible. We ask that you remain patient, kind, and understanding when you connect with our staff.
We are continuing to experience high call and email volume - we are working hard to serve everyone as thoroughly and efficiently as possible. We ask that you remain patient, kind, and understanding when you connect with our staff.
WHAT ISTHE HUB?
As part of Colorado State University’s commitment to providing exceptional customer service to support student success, The Hub for Student Services opened in May 2025 with the goal of ensuring intentional service to all CSU students.
Our purpose is to make it easier for Rams to do Ram business, providing help with registration, financial aid, housing and dining, and billing all in one central location.
In a newly remodeled location on the ground floor of the Lory Student Center, The Hub offers a team of enthusiastic professional staff who are cross-trained in registration and records, housing and dining, student accounts, and financial aid.
Along with the new, integrated center, The Hub’s website launched in April 2025 to help students find important information easily to complete important steps in their educational journey. The launch of the website also included the new CamBot automated chatbot to provide immediate answers to questions and to further help connect students to the resources that they are looking for.
OURMISSION
At The Hub for Student Services, our mission is to enhance the Ram student experience by providing an accessible, student-centered space for essential services, including financial aid, billing, registration, housing, and dining. We are committed to fostering a welcoming environment that empowers every student to succeed throughout their academic journey and beyond.
OURVISION
Our vision is to be a beacon of student-centered support, empowering every Ram to realize their full potential by providing innovative, personalized services that inspire confidence, foster growth, and create pathways to success.
We strive to transform student services into a seamless, cohesive experience, cultivating a culture of persistence, and lifelong learning.
Through streamlined access and meaningful connections, we aim to strengthen not only individual students but the entire CSU campus community, equipping them to thrive both on campus and in the future.
OURVALUES
Community
We prioritize building a strong sense of community, where students and staff alike feel valued, connected, and supported.
Well-Being
We are committed to supporting the mental, emotional, and physical well-being of our students and staff, creating a healthy environment for growth and success.
Empowerment & Growth
We empower students and staff to take initiative in their success, fostering opportunities for continuous personal and professional development.
Intentionality
We strive to be deliberate in our actions, ensuring that every decision and interaction reflects our commitment to student success and our values.
Access
We are dedicated to fostering an environment where all individuals feel welcomed, respected, and have access to resources and opportunities.
OURTEAM
We are excited and prepared to help you get the information you need!
You can call us during business hours at (970) 495-4482 to speak with a counselor, you can email us, or you can visit us in-person in the Lory Student Center.
Leadership Team
Jessica N. Rodriguez
Director of The Hub
She/ Her/ Hers
Levi Glavin
Associate Director for Operations and Student Experience
He/ Him/ His
Sierra Pierce
Assistant Director for Student Staff and Training
She/ Her/ Hers
Staff Members
David Haralson
Student Services Counselor
He/ Him/ His
Ian Forrester
Student Services Counselor
He/ Him/ His
Jay Hixson
Student Services Counselor
They/ Them/ Theirs
Jenna Linenberg
Student Services Counselor
She/ Her/ Hers
Lauren Maresh
Student Services Counselor
She/ Her/ Hers
Lindsay Mullen
Student Services Counselor
Nancy Talavera
Student Services Counselor
She/ Her/ Hers
Roger Romero
Student Services Counselor
He/ Him/ His
Student Staff Members
Kate Bennett
Student Manager
Marcos Escobar
Student Support Specialist
Billy Nguyen
Student Support Specialist
Andy Orozco
Student Support Specialist
Sydney Hassell
Student Support Specialist
Esra Jahromi
Student Support Specialist
Miranda Rosedale
Student Support Specialist
